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Privacy Policy

This privacy policy outlines what personal information collected through this Web Site, how that information is used, whom it's disclosed to, and how it is safeguarded. Unless indicated otherwise, this policy applies only to personal information collected through the Web site. By "personal information" includes but not limited to: name, home address, and email address, and descriptive information (ie. tastes and preferences) if coupled with your identifying information ("personally identifying information"). We may refer to all our brands and lines of business (i.e., TSOQ and The Store on Queen) as "we," "us," or "our" throughout this privacy policy. Any person using or accessing the website located at www.thestoreonqueen.com, www.thestoreonqueen.ca, www.tsoq.ca and any other website(s) owned and/or operated by TSOQ and any of their associated web pages (collectively, the "Web Site") is referred to as "you".

Please read this privacy policy thoroughly before using or accessing the Web Site and/or submitting any personal information. By using/accessing the Web Site, you acknowledge, understand, agree and accept the practices outlined in this privacy policy. TSOQ reserves the rights to change these practices without prior notice to you. All changes will be deemed immediately effective when posted. Changes will only apply to activities and information on a going forward, not retroactive basis. Frequent reviews of this privacy policy is recommended. 

Note: the privacy practices set forth in this privacy policy are for this web only. If you link to other web sites, please review the privacy policies posted at those sites. 



We collect personal information directly and voluntarily provided by users throughout the Web Site to do all the things typically associated it. Examples of the information we collect include name, address, telephone number, mobile phone number, email address, personal preferences, credit card number, purchase and ordering information, demographical information, responses to survey questions and sizing information. We may also collect information that you provide about people you know. For example, we collect your gift recipient's contact information to process your gift orders. 





The Web Site may use cookie and tracking technology. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of users on the Web Site, and understanding how users use the Web Site. Cookies can also help customize the Web Site for users. Personal information cannot be collected via cookies and other tracking technology. Cookies may be tied to previously provided personal identifiable information. Aggregate cookie and tracking information may be shared with third parties.



The information will not provided or sold to third party companies for marketing purposes. Information may be shared with governmental agencies or other companies assisting us in fraud prevention and/or investigation. This may occur when: (1) permitted and/or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; and (3) investigating fraud which has already taken place. 



We may enable you to navigate to third-party sites and services, or otherwise display third-party content. We do this for your convenience. We don't endorse or generally have any affiliation with these third parties. And we don't control and aren't responsible for their Web practices. Please view their terms of service and privacy policies about their practices.

Here's a partial list of the sites or content of these third parties:



This Web Site has the following types of security measures: limited access data-centers, firewall technology, and secure-socket-layer (SSL) certificate authentication. SSL is encryption technology that provides security for information that's transmitted over the Internet. This site accepts orders only from Web browsers that permit communication through SSL technology-for example, Internet Explorer (version 6.0 or higher), Firefox (version 3.0 or higher), Safari (version 4 or higher), Chrome (version 2 or higher), and AOL (version 9 or higher). While we implement the above security measures on this site, you should be aware that 100% security is not always possible.


If you have any further questions or concerns, please feel free to email us at info@thestoreonqueen.com.